Handheld device and network card

1. Check to make sure your device can access the internet.  Turn on the device in the cradle. 
2. Click on "start" and then select "settings" from the menu. 
3. Click on the tab that says, "connections". 
4. Click on "Connections". 
5. Click on "edit my proxy server" (At this point, if you do not have these buttons on your handheld device, contact your technician or STC.  Chance are that your handheld device does not contain a network card.)