Are you getting a weird error message on your handheld
when trying to use eWalk?
Here are some tips:

1.  Can I access the internet successfully on the handheld device when it is in the cradle?

Yes- Great! Go to #2.

• username or password for logging into the machine has changed
• the person using the handheld device is not the person logged into the computer
• username or password might be entered into the handheld device incorrectly
• the handheld device does not have a network card
• proxy settings on the handheld device do not match the proxy settings on the machine
• boxes in the setup area of eWalk are incorrectly checked or unchecked
• cradle is not connected to the computer properly
• PDA is not connected or syncing to the computer.

• person logged into eWalk on the computer is not the same as the person logged into the computer
• eWalk username and password on the handheld does not match eWalk username and password for the computer
• eWalk username and password might be misspelled on the handheld device
• internet connectivity is unstable
• the handheld device is running an old version of eWalk
• corrupt eWalk software on handheld

•  the handheld device is running an old version of eWalk
• corrupt eWalk software on handheld