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Tech Support for your
Etch-A-Sketch
Q: My Etch-A-Sketch has a distorted display.
A: Pick it up and shake it.
Q: My Etch-A-Sketch has all of these funny
little lines all over the screen.
A: Pick it up and shake it.
Q: How do I turn my Etch-A-Sketch off?
A: Pick it up and shake it.
Q: What's the shortcut for Undo?
A: Pick it up and shake it.
Q: How do I create an empty New Document window?
A: Pick it up and shake it.
Q: How do I Exit without Saving?
A: Pick it up and shake it.
Q: How do I set the background and foreground to
the same color?
A: Pick it up and
shake it.
Q: What is the proper procedure for rebooting my
Etch-A-Sketch?
A: Pick it up and
shake it.
Q: How do I delete a document on my
Etch-A-Sketch?
A: Pick it up and shake it.
Q: How do I keep from losing my Etch-A-Sketch
documents in the middle of my work?
A: Stop shaking it.
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If Car Manufacturers were like Computer
Companies:
The General Motors Helpline
I'm sure you've all heard the story about if cars worked like Windows. (Well, maybe you haven't -
crank up your Google and you'll find a dozen
sites that have it). Unlike computer companies, General Motors doesn't have a
"help line" for people who don't know how to drive, -- but imagine
if they did . . .
HELPLINE: "General Motors HelpLine, how may I help you?"
CUSTOMER: "I got in my car and closed the door, and nothing
happened!"
HELPLINE: "Did you put the key in the ignition slot and turn
it?"
CUSTOMER: "What's an ignition?"
HELPLINE: "It's a starter motor that draws current from your
battery and turns over the engine."
CUSTOMER: "Ignition?
Motor? Battery? Engine? How come I have to know all of these technical terms
just to use my car?"
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HELPLINE: "General Motors HelpLine, how may I help you?"
CUSTOMER: "My car ran fine for a week, and now it won't go
anywhere!"
HELPLINE: "Is the gas tank empty?"
CUSTOMER: "Huh? How do I know!?"
HELPLINE: "There's a little gauge on the front panel, with a
needle, and markings from 'E' to 'F.' Where is the needle pointing?"
CUSTOMER: "It's pointing to 'E.' What does that mean?"
HELPLINE: "It means that you have to visit a gasoline vendor,
and purchase some more gasoline. You can install it yourself, or pay the
vendor to install it for you."
CUSTOMER: "What!? I paid $12,000. for this car! Now you tell me
that I have to keep buying more components? I want a car that comes with
everything built in!"
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HELPLINE: "General Motors HelpLine, how may I help you?"

CUSTOMER: "Your cars stink!"
HELPLINE: "What's wrong?"
CUSTOMER: "It crashed, that's what went wrong!"
HELPLINE: "What were you doing?"
CUSTOMER: "I wanted to run faster, so I pushed the accelerator
pedal all the way to the floor. It worked for a while, and then it crashed
-- and now it won't start!"
HELPLINE: "It's your responsibility if you misuse the product.
What do you expect us to do about it?"
CUSTOMER: "I want you to send me one of the latest version that
doesn't crash anymore!"
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HELPLINE: "General Motors HelpLine, how may I help you?"
CUSTOMER: "Hi! I just bought my first car, and I chose your car
because it has automatic transmission, cruise control, power steering, power
brakes, and power door locks."
HELPLINE: "Thanks for buying our car. How may I help you?"
CUSTOMER: "How do I work it?"
HELPLINE: "Do you know how to drive?"
CUSTOMER: "Do I know how to what?"
HELPLINE: "Do you know how to drive?"
CUSTOMER: "I'm not a technical person! I just want to go places
in my car!"
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