Volume 2, Number 8
April, 2002


Content Guide:
Suitable for elementary school students Elementary School
Suitable for middle school students Middle School
Suitable for high school students High School
General tips for teachers General

Technology Applied
Into the Classroom
STLP News
Through a Student's Eyes
Assistive Technology
The Web
Red-Hot Links
Literacy On Line
Tech Help
Tips from the Pros
Training Schedule at the Ambrose Lab
Staff profiles
Miscellaneous
"The network is down . . . " (humor)
The TIPS Archives

Instructional Technology Home Page
Fayette County Public Schools home page

Editor: Jeffrey L. Jones,
District TRT jjones@fayette.k12.ky.us

This website is intended for the instructional use of students and staff of Fayette County Public Schools

 


Tech Support for your Etch-A-Sketch

Q: My Etch-A-Sketch has a distorted display.
A: Pick it up and shake it.

Q: My Etch-A-Sketch has all of these funny little lines all over the screen.
A: Pick it up and shake it.

Q: How do I turn my Etch-A-Sketch off?
A: Pick it up and shake it.

Q: What's the shortcut for Undo?
A: Pick it up and shake it.

Q: How do I create an empty New Document window?
A: Pick it up and shake it.

Q: How do I Exit without Saving? 
A: Pick it up and shake it.


Q: How do I set the background and foreground to the same color?
A: Pick it up and shake it.

Q: What is the proper procedure for rebooting my Etch-A-Sketch?
A: Pick it up and shake it.

Q: How do I delete a document on my Etch-A-Sketch?
A: Pick it up and shake it.

Q: How do I keep from losing my Etch-A-Sketch documents in the middle of my work?

A: Stop shaking it.

If Car Manufacturers were like Computer Companies:

The General Motors Helpline

I'm sure you've all heard the story about if cars worked like Windows. (Well, maybe you haven't - crank up your Google and you'll find a dozen sites that have it). Unlike computer companies, General Motors doesn't have a "help line" for people who don't know how to drive, -- but imagine if they did . . .

HELPLINE: "General Motors HelpLine, how may I help you?"
CUSTOMER: "I got in my car and closed the door, and nothing happened!"
HELPLINE: "Did you put the key in the ignition slot and turn it?"
CUSTOMER: "What's an ignition?"
HELPLINE: "It's a starter motor that draws current from your battery and turns over the engine." 
CUSTOMER:
"Ignition? Motor? Battery? Engine? How come I have to know all of these technical terms just to use my car?"
 ----------------------------------------------------------------------------

HELPLINE: "General Motors HelpLine, how may I help you?"
CUSTOMER: "My car ran fine for a week, and now it won't go anywhere!"
HELPLINE: "Is the gas tank empty?"
CUSTOMER: "Huh? How do I know!?"
HELPLINE: "There's a little gauge on the front panel, with a needle, and markings from 'E' to 'F.' Where is the needle pointing?"
CUSTOMER: "It's pointing to 'E.' What does that mean?"
HELPLINE: "It means that you have to visit a gasoline vendor, and purchase some more gasoline. You can install it yourself, or pay the vendor to install it for you."
CUSTOMER: "What!? I paid $12,000. for this car! Now you tell me that I have to keep buying more components? I want a car that comes with everything built in!" ----------------------------------------------------------------------------

HELPLINE: "General Motors HelpLine, how may I help you?"
CUSTOMER: "Your cars stink!"
HELPLINE: "What's wrong?"
CUSTOMER: "It crashed, that's what went wrong!"
HELPLINE: "What were you doing?"
CUSTOMER: "I wanted to run faster, so I pushed the accelerator pedal all the way to the floor. It worked for a while, and then it crashed -- and now it won't start!"
HELPLINE: "It's your responsibility if you misuse the product. What do you expect us to do about it?"
CUSTOMER: "I want you to send me one of the latest version that doesn't crash anymore!" ----------------------------------------------------------------------------

HELPLINE: "General Motors HelpLine, how may I help you?"
CUSTOMER: "Hi! I just bought my first car, and I chose your car because it has automatic transmission, cruise control, power steering, power brakes, and power door locks."
HELPLINE: "Thanks for buying our car. How may I help you?"
CUSTOMER: "How do I work it?"
HELPLINE:
"Do you know how to drive?"
CUSTOMER: "Do I know how to what?"
HELPLINE: "Do you know how to drive?"
CUSTOMER: "I'm not a technical person! I just want to go places in my car!"